Privacy Policy
Lincolnshire Pressure Washing Ltd.
Last Updated: 02/03/2025

1. Introduction

Welcome to http://lincspressurewashing.co.uk. We are committed to protecting and respecting your privacy in compliance with UK GDPR, the Data Protection Act 2018, and EU GDPR where applicable. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website (www.lincspressurewashing.co.uk).

2. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, and postal address when you contact us or book our services.
  • Payment Information: If you make a payment, we process payment details securely through third-party payment providers.
  • Website Usage Data: IP address, browser type, operating system, and browsing behavior when you visit our website.
  • Communication Records: Emails, messages, and feedback provided to us.
  • Cookies and Tracking Technologies: Collected in accordance with our Cookie Policy.

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our pressure washing services.
  • Respond to inquiries and provide customer support.
  • Process bookings and payments.
  • Send service-related updates and promotional offers (with your consent).
  • Analyze website performance and enhance user experience.
  • Comply with legal obligations.

4. Legal Basis for Processing Data

Under UK and EU GDPR, we process personal data based on the following legal grounds:

  • Performance of a contract – when providing our services.
  • Legitimate interests – for improving our website, responding to queries, and marketing purposes.
  • Consent – when required for marketing communications and cookies.
  • Legal obligation – to comply with tax and legal requirements.

5. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, IT support, marketing services).
  • Legal Requirements: If required by law, court order, or government authority.
  • Business Transfers: In case of a merger, sale, or business restructuring.

6. International Data Transfers

Where personal data is transferred outside the UK or the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as UK-approved Standard Contractual Clauses (SCCs) or adequacy decisions.

7. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, so we cannot guarantee absolute security.

8. Your Rights Under UK & EU GDPR

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of the personal data we hold about you.
  • Right to Rectification – Request correction of inaccurate data.
  • Right to Erasure (‘Right to be Forgotten’) – Request deletion of your data when no longer necessary.
  • Right to Restrict Processing – Request to limit how we process your data.
  • Right to Data Portability – Request transfer of your data to another service provider.
  • Right to Object – Object to processing for marketing purposes.
  • Right to Withdraw Consent – Withdraw consent where processing is based on consent.
  • Right to Lodge a Complaint – File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

9. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review them before providing any personal data.

11. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

LincolnshirePressureWashing.co.uk
Email: hello@lincspressurewashing.co.uk
Phone: 01522 504247
Website: www.lincspressurewashing.co.uk